Monitor your payment processing account anytime, anywhere – all you need is an internet connection. View your monthly statements and detailed reports, manage chargebacks, and analyze your sales and payment trends. It’s easy to use – thanks to an intuitive interface – no special software is required. And since MerchantConnect is password-protected, cardholder information is secure.
Accept Payments Anywhere
Converge is our flexible, secure hosted payment solution that lets you accept payments and process transactions anywhere you run your business, including in-store, back office mail/telephone orders (MO/TO) and online. Converge helps you manage it all in one place, easily and securely online from your computer.
Code of Conduct Requirements
The Canadian Code of Conduct demonstrates the industry’s commitment to ensuring that merchants are fully aware of the costs associated with accepting credit and debit card payments, and allowing merchants to freely choose which payment options they will accept.
File a Complaint
If you have a complaint regarding Non Compliance with elements of the Canadian Code of Conduct for the Credit and Debit Card Industry, you may file a complaint through a variety of channels with Elavon Canada.
If you would like to receive a disclosure packet that provides basic elements of your contract with Elavon Canada along with information regarding your current pricing, you may request the documents via Customer Service.