Frequently Asked Questions
To ensure that we are depositing funds into the correct bank account, you must provide a void cheque with your business name and address imprinted. If your company name and address is not imprinted on your void cheque, additional supporting information will be required.
Elavon offers 2 types of batch closes/settlement: Merchant Close & System Close. With the Merchant Close, you are responsible for initiating the Batch Close process & with the System Close, Elavon automatically settles your transactions on a daily basis.